Guideline to Download, Install and Activate Adobe Software (Windows and Mac)

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As a result of campus closure, students are not able to access to Adobe Creative Cloud products. Adobe has provided temporary at-home access (Valid till May 31, 2020) for impacted students and faculty, so that they can continue their work remotely. Please follow the instructions below to enable access to Creative Cloud Desktop Apps on your personal device.

1 – Click on this LINK and sign in your student email credential – <TPXXXXX>@mail.apu.edu.my and APKey Password

 

2 – If prompted, select ‘Company or School Account’ and then enter your APKey password OR provide your credentials in your school’s login screen.

 

3 – From the Creative Cloud website, browse and download your desired app. Click Apps on the top left of the page to view all apps. In Apps page, click Download next to the app you want to download. Your app begins to download.

 

 

4 – Enter your student email credential in the installer – <TPXXXXX>@mail.apu.edu.my and APKey Password

 

5  – After installation of Creative Cloud Desktop  is complete, click install in any software that you want.

 

6 – After installing complete, the software can access via Adobe Creative Cloud Desktop app or via shortcut of the app

 

To continue developing skills, Adobe offers free “Daily Creative Challenges”. These are guided projects where participants receive creative prompts and connect with pros, mentors, and other students for feedback and support. Click on the app name to learn more: Photoshop, XD and Illustrator. Also, for inspiration and over-the-shoulder learning, watch pros share their creative process on Adobe Live daily at www.behance.net/adobelive.

Support

If you are facing any difficulties or errors during the installation/activation process, please open a ticket with our HelpCentre – IT Helpdesk or email assist@staffemail.apu.edu.my via your student email address. Please ensure to provide necessary screenshots and error messages for the support team to better understand the issue.

 

 


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