Install SSL Client Software (Windows and Mac)

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Here is a guide to install SSL client on your computer, click on the system OS below you want to install and follow the guide –

 

Install SSL Client on Windows

Step 1: Download SSL Mobile VPN Client for Windows, click on this LINK
Step 2: Double-click WG-MVPN-SSL.exe

 

Step 3: Once the Application is launched, click Next.

 

Step 4: Leave the installation path as default and click Next.

 

Step 5: Leave the installation as ‘Full Installation’ & Click Next.

 

Step 6: Leave the Start Menu Folder Directory as default and click Next.

 

Step 7: Leave the additional Icons as default & click Next.

 

Step 8: Click ‘Install’

 

Step 9: Click on ‘Launch Mobile VPN with SSL Client’ & Click ‘Finish’
 

 

Step 10: Configure VPN Settings provided by the Network Team & click Connect

 

Step 11: Upon Successful connection, the icon ‘W‘ will appear in GREEN color on the taskbar tray (Bottom Right Side of the Window screen).

 

Quick Help:

If you relaunch Mobile VPN with SSL Client and icon ‘W‘ is in Grey color and not Green color then, please follow step 10 to resolve the issue.

 

Install SSL Client Software on Mac

Step 1: Make sure that the System Preferences > Security and Privacy settings on your Mac allow apps downloaded from App Store and identified developers. This is the default setting.

 

Step 2: Download SSL Mobile VPN Client for Mac, click on this LINK.

Step3: Double-click WG-MVPN-SSL.dmg. A volume named WatchGuard Mobile VPN is created on your desktop.

 

Step 4: In the WatchGuard Mobile VPN volume, double-click WatchGuard Mobile VPN with SSL Installer <version>.mpkg. The client installer starts.

 

Step 5: Accept the default settings on each screen of the installer.

 

Step 6: Finish and exit the installer. After you download and install the client software, the Mobile VPN client software automatically connects to the Firebox. Each time you connect to the Firebox, the client software verifies whether any configuration updates are available.

 

How to start the Mobile VPN with SSL client on macOS?

1. Open a Finder window.

2. Go to Applications > WatchGuard and double-click the WatchGuard Mobile VPN with SSL application.

 

3. When you open WatchGuard Mobile VPN with SSL, you have to enter  VPN Settings provided by the Network Team & click Connect. Once connected successfully, the icon will be in the top menu bar.

 

Support

If you are facing any difficulties or errors during the installation/activation process, please open a ticket with our HelpCentre – IT Helpdesk or email assist@staffemail.apu.edu.my via your student email address. Please ensure to provide necessary screenshots and error messages for the support team to better understand the issue.

 


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