How To – TeamViewer Technical Console
Step 1: Download & Install TeamViewer Full or paste the following link onto the browser https://download.teamviewer.com/download/TeamViewer_Setup.exe
Step 2: Launch TeamViewer & Sign In with the credentials provided to you in a separate Email.
Note: Login to you registered email to verify the login (1st time only).
Step 3: Ensure the Partner ID & Password provided by the staff that is facing an issue.
You Can use the email template to email the user as well if required. Email Template