APCard FAQs
General
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What is APCard?
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How do I activate my APCard?
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How do I check if my APCard has been activated?
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What do I need to do if I lost my APCard?
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My APCard is unreadable at any outlet. What should I do?
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I am progressing to degree level. What is the procedure for the new APCard issuance?
Campus Access
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How can I ensure my APCard works for building access?
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Can I access the SweatZone using my APCard?
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Can I access On-campus Residence and sections of academic staff office using my APCard?
Cashless
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Where can I top-up my APCard?
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Where can I use the APCard as cash replacement?
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How do I review my APCard transaction history?
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How do I make cashless transactions while waiting for a replacement APCard to be issued?
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Who do I refer to if there is any discrepancy in my APCard transaction history?
Parking
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How do I use the APCard in APU parking area?
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I am not able to exit the parking. The reader shows “Please Top Up” although I have sufficient balance for one-day entry. Why does this happen?
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I am not able to enter/exit the parking. The reader shows “Invalid Status”. What does it mean and what should I do?
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How do I avoid getting “Invalid Status” upon exit or entry to the parking?
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