I am not able to enter/exit the parking. The reader shows “Invalid Status”. What does it mean and what should I do?

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It means either the APCard is not active or there was an improper exit done by the driver before. An improper exit refers to exiting by tailgating too closely to the car in front, and as a result failing to register the entry/exit on the reader.

What should I do?

Please visit APU cashier counter and report your issue.

 

 


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3 thoughts on “I am not able to enter/exit the parking. The reader shows “Invalid Status”. What does it mean and what should I do?

  1. Mounir Jamal Eddin Post author

    Dear Mr. Chen Chee Kin,
    We are sorry for the inconvenience caused. We have updated the answer as you suggested.
    Please report your issue to the cashier.

    Thank you

Comments are closed.